Combat Arms Erros

What kind of computer specs do I need to play Combat Arms?

You don't need a beast of a computer to play Combat Arms and it still looks great!

REQUIREMENTS	MINIMUM	RECOMMENDED
OS	Windows 2000	Windows XP or better
CPU	Pentium 3 - 1GHz+	Pentium 4 - 2.4GHz+
MEMORY	256Mb RAM	512Mb RAM
VIDEO CARD	GeForce 2 MX	GeForce FX 5600 or better
DIRECT X	Version 9.0C or later	Version 9.0C or later
HARD DISK SPACE	2.0 Gb	2.0 Gb
INTERNET CONNECTION	Cable/DSL	Cable/DSL

My screen flashes black and I'm sent back to my desktop when I launch Combat Arms. Why?

This is most likely because your video card does not support all graphical features needed to run Combat Arms. This is a common issue with integrated graphics processors. Unfortunately, the only fix is to get a stand alone video card that meets the following requirements:

REQUIREMENTS	MINIMUM	RECOMMENDED
OS	Windows 2000	Windows XP or better
CPU	Pentium 3 - 1GHz+	Pentium 4 - 2.4GHz+
MEMORY	256Mb RAM	512Mb RAM
VIDEO CARD	GeForce 2 MX	GeForce FX 5600 or better
DIRECT X	Version 9.0C or later	Version 9.0C or later
HARD DISK SPACE	2.0 Gb	2.0 Gb
INTERNET CONNECTION	Cable/DSL	Cable/DSL

I get a black screen when I launch Combat Arms. All I see is my mouse cursor. Why is this happening?

Make sure that your firewall and anti-virus software are set to allow Combat Arms.

I have a MAC. Can I play Combat Arms?

If you have a MAC, you can try running Combat Arms via BootCamp.

I keep getting this error: "Cannot locate NGM module". What does this mean?

There are numerous reasons why this could be happening. A first step would be to reboot your computer. If that did not solve the issue, make sure to add NGM.exe to the safe list of your anti-virus. NGM is the Nexon Game Manager and might be blocked or getting deleted by your anti-virus every time you install or run Combat Arms.

I'm getting this error: "ErrorCode= -22/30022"

Combat Arms is available to North America, South America and Australia. If you live in any other areas, you will get this error code. Don't worry though; Combat Arms will soon be available in Europe! Check the official European website.

I'm getting this error: "ErrorCode= -21/30021"

This means that your Nexon account has not yet been verified. Check your email and follow the instructions to verify your account.

I'm getting this error: "ErrorCode= PI, 30004"

This means that your account had been blocked by the administration due to an infringement of the Terms of Use.

I'm getting this error: "ErrorCode= -40"

The installation files are corrupted. There are several reasons why this may happen.

1. Your system might be instable or an application might be interfering with the installation process. Reboot your computer and try installing the game again.
2. Your Temporary Internet files might need to be cleared.
   1. For Internet Explorer users: Click on Tools, select Internet Options and click on Temporary Internet files (or "Delete…") from the General tab. Select "Delete Files". This may take several minutes. Once it's done, download Combat Arms again.
   2. For Firefox users: Click on Tools, select "Clear Private Data" and then click on "Clear Private Data Now". Once it's done, download Combat Arms again.
3. Your download manager could be corrupting the downloaded files. If you have a software that you use to manage or accelerate your downloads, we suggest that you turn it off and download Combat Arms without it.

I'm getting this error: "ErrorCode= -60/10060"

This error may result from a temporary traffic overload.

1. The servers might be congested. Wait a little bit and try again.
2. The servers might be going under maintenance. Click here to find out.
3. Your firewall or anti-virus software might be blocking Combat Arms. Make sure that they are set to allow Combat Arms.

I'm getting this error: "ErrorCode= -30/31"

These errors mean that Combat Arms is damaged and will not be able to run.Your system might be unstable. Reboot your computer and try again. If you are still receiving these errors then some game files might be corrupted.

1. Uninstall Combat Arms from the Add/Remove programs option from the control panel
2. Download Combat Arms
3. Reinstall Combat Arms

I'm getting this error: "ErrorCode= -50"

This error means that the game was unable to patch properly. The downloaded data might be corrupted.

1. Reboot your computer and try again.
2. Your Temporary Internet files might need to be cleared.
   1. For Internet Explorer users: Click on Tools, select Internet Options and click on Temporary Internet files (or "Delete…") from the General tab. Select "Delete Files". This may take several minutes. Once it's done, download Combat Arms again.
   2. For Firefox users: Click on Tools, select "Clear Private Data" and then click on "Clear Private Data Now". Once it's done, download Combat Arms again.
3. Your download manager could be corrupting the downloaded files. If you have a software that you use to manage or accelerate your downloads, we suggest that you turn it off and download Combat Arms without it.

I'm getting this error: "ErrorCode= -10"

This is a temporary error. Rebooting the computer should resolve this issue.

I'm getting this error: "ErrorCode= -11"

The system is running an outdated version of DirectX. Download and install the most up to date version of DirectX

I'm getting this error: "ErrorCode= -12"

This error occurs when the executable file cannot be found. Rebooting the system should resolve this issue. If that doesn't work, please download Combat Arms and reinstall the game.

I'm getting this error: "ErrorCode= -13"

This error can occur due to network instability or a temporary overload in traffic which results in a failure to download the program. Try rebooting the system to fix this error. If that doesn't fix the problem, delete the Temporary Internet Files from the system

1. For Internet Explorer users: Click on Tools, select Internet Options and click on Temporary Internet files (or "Delete…") from the General tab. Select "Delete Files". This may take several minutes. Once it's done, download Combat Arms again.
2. For Firefox users: Click on Tools, select "Clear Private Data" and then click on "Clear Private Data Now". Once it's done, download Combat Arms again
   

I'm getting this error: "ErrorCode= -14"

This error can occur due to network instability or a temporary overload in user traffic which results in a failure to download the program. Try rebooting the system to fix this error. If that doesn't fix the problem, the game may be blocked by an anti-virus program or a firewall, so contact your network provider to remove the block and try again. Another option is to download Combat Arms and reinstall the game.

I'm getting this error: "ErrorCode= -20"

The game information file is corrupt and the system cannot read it. Download Combat Arms and reinstall the game.

I tried everything and I'm still having problems with Combat Arms

We're sorry to hear that! If you didn't find a resolution here, there is a good chance that other players are having a similar issue. Head on to the technical section of our and see if a resolution has been posted.